Privacy Policy

At Pulse1, your privacy and data security are our highest priorities. This Privacy Policy outlines how we collect, use, and safeguard your information when you access our healthcare platform and related services.

1. Information We Collect

When you use Pulse1, we may collect various types of information to provide you with a safe and efficient experience. This includes:

• Personal Identifiable Information (name, email address, phone number).
• Health and Clinical Data required for treatment, strictly compliant with HIPAA and GDPR regulations.
• Device and Usage Data (IP address, browser type, interactions with our application).

2. How We Use Your Data

Your data is solely used to facilitate, improve, and secure our healthcare services. We use the collected data to:

• Authenticate your account and grant secure access to your clinical records.
• Connect you with healthcare administrators and clinicians securely.
• Send important system updates, appointment reminders, and security alerts.
• Enhance and optimize our platform's performance and accessibility.

3. Data Protection and Security

We employ enterprise-grade AES-256 encryption at rest and TLS 1.3 in transit. We enforce strict role-based access controls ensuring only authorized medical personnel can view sensitive personal health information (PHI). We actively monitor our infrastructure for potential vulnerabilities or breaches 24/7.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We only share information with authorized third-party service providers (such as secure cloud hosting and EHR integration partners) under strict confidentiality agreements, or when legally mandated by a lawful subpoena or court order.

5. Contact Us

If you have questions regarding this Privacy Policy or wish to exercise your data rights, please reach out to our privacy office at privacy@pulse1.com.